At Janta Ride, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you use our mobile application and services ("Janta Ride", “we”, “us”, or “our”).
Privacy Policy
Effective Date: June 24, 2025
Brand Name: Janta Ride
Location: Jaipur, Rajasthan, India
Email: support@janataride.com
We collect the following types of information:
Name, phone number, email address, gender, and profile photo.
Payment information (processed via secure third-party gateways).
Government ID (if required for regulatory compliance).
Real-time location when the app is active to match riders and drivers.
Background location (with your consent) for accurate ride tracking.
Ride history, feedback, ratings, and support requests.
Device information (model, operating system, IP address).
Vehicle registration details, driving license, profile photo, and bank details.
We use your data to:
Provide and manage cab booking services.
Track rides in real-time for safety and navigation.
Process payments and send invoices.
Send notifications (ride updates, promotions).
Improve user experience and ensure platform security.
Comply with legal and regulatory requirements.
We do not sell your personal information. However, we may share it with:
Drivers/Riders: To facilitate the ride.
Payment gateways: To process your transactions.
Service providers: Who help us with analytics, support, and infrastructure.
Law enforcement or regulators: When legally required.
We retain your personal data as long as your account is active or as needed to provide services, comply with laws, resolve disputes, and enforce agreements.
We implement industry-standard technical and organizational security measures to protect your data. However, no method of transmission or storage is 100% secure.
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw your consent at any time (note: some features may stop working).
Lodge a complaint with a data protection authority.
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies separately.
Our service is not intended for users under the age of 18. We do not knowingly collect data from children under 18.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or app notification.
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
📍 Janta Ride
Jaipur, Rajasthan, India
📧 Email: support@janataride.com
